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"We have worked with a few answering services since we started our business in 1998 and A Better Answer is BY FAR, the best experience we've ever had with an answering service. We look forward to working with ALL OF YOU now and into the future."Michael J. Mayfield - Signature Healthcare

Our Phone Answering Services

Our Services

24-Hour Message Center - We offer 24-hour telephone answering services to meet your needs.  Whether it be daytime, after general business hours, full 24-hour programming or one day per week, ABA will design a program to meet your needs.

Voice Mail - We offer two types of voice mail services: 

Standard:  Eliminate expensive telephone bills.   Use our number as your primary phone. 

Integrated: Allows your callers to reach a live operator every time.

Paging - Our Startel & IVM equipment interfaces with digital, alpha-numeric and guaranteed pagers as well as cellphones with text and digital paging

Medical Services - We offer compassion and understanding when receiving detailed medical calls. ABA is a Business Associate for many medical offices in and around the Greater Baltimore area.

Professional Operators - Our operators possess business skills, are proficient typists and have successfully completed our in-house training program. At least four employees attend regional conferences and training programs when offered by the local and international associations.

Commercial & Industrial Services - We offer the most professional telephone answering services to all of your customers. Your satisfaction is guaranteed!

Residential Services - We offer professional telephone answering services to the public as well. Safety from strangers, solicitors and telephone harassment are eliminated by having service with ABA.

Atlantic States Telephone Answering Association- We are associated with the Atlantic States Telephone Association. Our president, Pat Scott, served as the president of the regional group, 1999-2001.

214 Fulford Avenue P.O. Box 927 Bel Air, MD 21014   800.346.2517 Fax - 410.879.4465  EMAIL
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